Services for Concord Residents

Concord Programs to assist Low and Moderate Income Residents

Concord Cares - Emergency Heating Oil Program

Concord Cares disburses 75 gallons of free heating oil to Concord families in emergent need. To apply, please contact:

  • Bonnie Wilbur, Community Services Coordinator, 978-318-3034; or
  • Concord Council on Aging (for Concord residents over the age of 60), 978-318-3020; or
  • Concord Fire Department, 978-318-4888 or Concord Police Department, 978-318-3400 for after hours Emergency Heating Needs. 

Concord Community Services Department

Bonnie Wilbur, Community Services Coordinator

The Community Services Coordinator is designated to assist families and individuals in Concord and Carlisle with information, referrals and assistance. The Town has many support services and resources available to Concord’s youth, facilies and residents. Program information is available here.

Concord Council on Aging

Ginger Quarles, Director

Located at: Harvey Wheeler Community Center
1276 Main Street
Concord, MA 01742

The Concord Council on Aging strives, to the greatest extent possible, to assist senior residents in maintaining their dignity, independence and role as full participants in the life of the community. The Council Aging provides seniors with opportunities that enhance their physical, emotional, intellectual and spiritual wellbeing. Program information is available here.

Concord Municipal Light Plant - Assistance Program

The Concord Municipal Light Plant (CMLP) offers a residential assistance discount rate for eligible Concord residents. To be eligible, you must be a Concord resident with a CMLP electric bill in your name, your gross household earnings cannot exceed 60% of the state median income, and you must be receiving benefits under a means--tested program. Click here for an application for assistance as well as more details about the program.

The CMLP also offers electricity shut off protection to households who have had trouble paying their bills, but who have a household member with a serious illness or an infant under one. The CMLP will keep electricity on in these situations to preserve health and safety. Please click here to read more details about the program.

Concord Planning Division

Marcia Rasmussen, Director of Planning & Land Management

Located at: 141 Keyes Road
Concord, MA 01742

Concord’s Planning Division assists in the sale and resale of local affordable housing units whenever they become available, oversees the Concord Housing Development Corporation’s Small Grants Program, and is the central point for affordable housing information in Concord.

Concord Small Grants Program

The Concord Small Grants Program provides up to $5,000 to income eligible residents who need to make minor health and safety improvements to their existing properties. Further information on the program is available here.

Concord Veteran Services

Dick Krug, Veterans Services Officer

Located at: 105 Everett Street
Concord, MA 01742

The Office of Veterans’ Services provides a full range of services to veterans including federal benefits, rehabilitation, employment and training services, military records, tax exemptions, annuities, burials and care and decoration of veterans’ graves. Financial assistance to qualified veterans and their dependents is provided in accordance with State and federal regulations. Program information is available here.


The Town of Concord is a member of Cross Town Connect, a transportation management association that operates in the participating communities of Acton, Boxborough, Concord, Littleton, Maynard, Stow, and Westford, MA. CrossTown Connect offers key programs that improve mobility in the region, and works to give members a voice on transportation policies, legislation, and projects. Please see the CrossTown Connect website - - for more information.